28 Sep 2018
John Hughes, MD
National Customer Service Week Starts Next Week!
Each Day is Themed: Monday- Insight, Tuesday- Agility, Wednesday- Skills, Thursday- Leadership,
Friday- Recognition - Help Spread Awareness on the crucial role of strong Customer Service.
#CSN_SocialMedia will be getting involved, with insights from our 20+ year CX experience, across each daily theme!
#customerservice #customerexperience #NCSW18 #CSWeek
CSN are now the UK partner for the World's first Customer Experience Standard - ICXS
Today is 'International Day of Happiness': Introducing our beautiful, real-time software that tracks and highlights changes in 'Employee H...
Santa arrives early!
December 12, 2019
November 18, 2019
Excellence in Customer Journey Mapping webinar: 11.00am Thursday 5th December 2019 (45 mins duration)
November 7, 2019
National Customer Service Week (Day 5): Trust
October 11, 2019
National Customer Service Week (Day 4): Leadership
October 10, 2019
National Customer Service Week (Day 3): Recognition
October 9, 2019
National Customer Service Week (Day 2): Capability & Skills
October 8, 2019
National Customer Service Week (Day 1): Insight
October 7, 2019
National Customer Service Week starts w/c 7th October 2019
October 4, 2019
The return of our most popular EVER CX Webinar - Excellence in Complaint Management (and it's completely FREE!)
September 25, 2019
CX Insider Series
Customer Experience Training
Customer Journey Mapping
Employee Satisfaction Surveys
FREE CX Webinars
National Customer Service Week