Next Thursday 15th March at 11.00am, our Head of CX Training and multi-award winning speaker, Dave Bradley, hosts our 'Customer Excellence Training Webinar', which is entirely FREE to register and join.
Simply CLICK HERE and within a couple of seconds you will be registered to join many other top businesses on the day. We already have well over 50 UK businesses attending.
The Webinar itself will last around 30 minutes.
We then provide around 15 minutes for Q&A after the presentation, which is always a really insightful section that everyone seems to get a lot out of (which is the whole point of hosting the webinar in the first place of course!).
Whilst certainly not compulsory, we do encourage our groups to be interactive and prepared to participate...we are here to help and provide insight into our experience so take advantage of that.
We'll cover a number of areas, including;
How do the best customer service organisations continually get better
Encourage personal responsibility
Develop a process of accountability
Understand the importance of a whole team approach
Focus actions on the things that really matter to your customers
Training products from CSN which will kick start your sustainable service excellence culture
So please come along and hopefully you gain lots of insights and experience of what others see as challenges when it comes to optimising your Customer Experience Training.
Simply CLICK HERE to register for FREE and we will forward the Webinar access details a few days before the event, which is next Thursday 15th March @ 11am.
See you there!