Personal Information gathered through the Website
CSN protects the identity of visitors to the CSN website by limiting the collection of personal information. To access certain features and services, we may request a voluntary submission of information such as name, e-mail address, city etc.
We collect and use your information for the following purposes:
To perform the Services requested by you. For example, if you fill out a “Contact Me” web form, we will use the information provided to contact you about your interest in the Services. This data processing is necessary to provide or fulfil a service requested by or for you.
To plan and host events. For example, host online forums and social networks in which event attendees may participate, and populate online profiles in relation to the Services. This data processing is necessary to provide or fulfil a service requested by or for you.
For marketing purposes. For example, we may use your information to further discuss your interest in the Services and to send you information regarding CSN and our partners such as information about promotions, events, products or services. We will only send you marketing communications and updates about our products, services and events with your prior consent, where required by law or otherwise in our legitimate interests provided these interests do not override your right to object to such communications. You can withdraw your consent at any time.
All personally identifying information collected through the CSN website is used by CSN and its authorised partners to track site usage patterns and statistics, or to deliver services through the site. Such information may also be used by the company for information-request fulfilment purposes unless otherwise indicated.
CSN may also disclose personally identifying information in special legal circumstances. For instance, such information may be used where it is necessary to protect our copyright or intellectual property rights, or if the law requires us to do so.
Security of your personal information
Only authorised personnel and contractors have access to your personal information. Any personally identifying information collected through the site is stored on limited access servers. CSN keep your personal information secure by taking appropriate technical and organisational measures against its unauthorised or unlawful processing and against its accidental loss, destruction, or damage.
CSN will keep your personal information until such time you contact us to request that it be removed, or it is no longer required for archive purposes.
Storage of your personal information
Rights of Access to your own personal information
CSN will aim to keep your personal information up to date but rely on you telling us promptly if your name, address, telephone number or any other details change.
Under the General Data Protection Regulations effective from 25 May 2018, you have the right to request details of any personal data CSN may securely store about you, CSN will respond to this request within 30 days.
Requests should be in writing, enclosing proof of identification (e.g. a copy of your passport or driving licence) or other documentation confirming your name and address (e.g. utility bill) and be addressed to:
Customer Services Department
Creative Industries Centre
Wolverhampton Business Park
If you would like to stop receiving marketing information from us or to have any inaccuracies in your personal information updated, please write or email to the Customer Services Department at the relevant address above.
Cookies on our Website
Links from our Website
Your browsing and interaction on any other website, including websites which have a link on our Website, are subject to that website's own rules and policies. Please read the rules and policies relating to that website before proceeding.
If you wish to unsubscribe from any CSN mailing list, we provide instructions on the appropriate web page or communication or please contact us at firstname.lastname@example.org