'How to deliver Customer Service Excellence on a budget' webinar: 11.00am Wednesday 12th Feb
About This Webinar
This webinar takes a strategic look at all the key elements for delivering customer service excellence on a budget and identifies the basics for delivering better customer experiences.
During the 'How to deliver Customer Service Excellence on a budget' 45 minute Webinar, we will look at:
The Role of Leadership, Vision and Values
The Importance of People and Culture
CX Success models
CX Journey mapping & Perfect Transactions
VOC Measurement & closing the loop
Benchmarking & Continuous Improvement
Link CX to the bottom line
The focus of this webinar will be to share with you many practical and cost efficient solutions to delivering highly-effective customer service excellence, in your organisation.
CLICK THE BUTTON ABOVE TO SECURE YOUR PLACE TODAY
(Reserving your FREE slot will take less than a minute to do)
WEDNESDAY 12TH FEBRUARY 2020 @ 11AM (45 MINS)
As with all our webinars, there'll be a Q&A session at the end so you can ask your questions and engage with our Managing Director, John Hughes and the other attendees.
Limited spaces available, in order to keep the discussion manageable for all.
We look forward to you joining us!