• John Hughes, MD

'How to deliver Customer Service Excellence on a budget' webinar: 11.00am Wednesday 12th Feb


About This Webinar

This webinar takes a strategic look at all the key elements for delivering customer service excellence on a budget and identifies the basics for delivering better customer experiences.

During the 'How to deliver Customer Service Excellence on a budget' 45 minute Webinar, we will look at:

  • The Role of Leadership, Vision and Values

  • The Importance of People and Culture

  • CX Success models

  • CX Journey mapping & Perfect Transactions

  • VOC Measurement & closing the loop

  • Benchmarking & Continuous Improvement

  • Link CX to the bottom line

The focus of this webinar will be to share with you many practical and cost efficient solutions to delivering highly-effective customer service excellence, in your organisation.

CLICK THE BUTTON ABOVE TO SECURE YOUR PLACE TODAY

(Reserving your FREE slot will take less than a minute to do)

WEDNESDAY 12TH FEBRUARY 2020 @ 11AM (45 MINS)

As with all our webinars, there'll be a Q&A session at the end so you can ask your questions and engage with our Managing Director, John Hughes and the other attendees.

Limited spaces available, in order to keep the discussion manageable for all.

We look forward to you joining us!

www.customernet.com

#CustomerService #CXStrategy #customerinsight #FREECXWebinars

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Contact us

Customer Service Network
Creative Industries Centre
Wolverhampton Science Park
Glaisher Drive
Wolverhampton

United Kingdom
WV10 9TG

Email: team@customernet.com

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