National Customer Service Week starts w/c 7th October 2019
National Customer Service Week 2019 Starts Next Week!
National Customer Service Week is a week long opportunity to raise awareness of customer service and the vital role it plays in successful business practice and the growth of the UK economy.
The daily themes are as follows: Monday – Insight: Knowing your customer and how to deliver to them
Tuesday – Capability & Skills: Identifying and nurturing customer service skills in your organisation
Wednesday – Recognition: Celebrate your customer service heroes
Thursday – Leadership: Championing customer service in the boardroom
Friday – Trust: Building brand reputation and trust by delivering on promises
#CSN_SocialMedia will be getting involved, with insights from our 20+ year CX experience, across each daily theme!
National Customer Service Week will see thousands of companies engage their teams with different activities and behaviours, to reinforce the importance of delivering the key common goal of improving the Customer Experience. For inspiration on some great, practical ideas that you can easily apply to your organisation each day next week, click HERE