products and services
assessments
survey
events
consultancy
training
complaints
benchmarking
Warwickshire County Council Site Visit
19-Apr-2010
Venue: Warwick
Gathering and Using Customer Intelligence
22-Apr-2010
Venue: London
Premier Club Meeting
23-Apr-2010
Venue: National Blood, Birmingham
Highways Agency Site Visit
28-Apr-2010
Venue: Midlands
CSN Complaints Forum
6-May-2010
Venue: TBC
Service Excellence Strategy, Vision & Values
12-May-2010
Venue: CSN Academy, Wolverhampton
European Customer Experience World (ECEW)
18-May-2010 to 19-May-2010
Venue: Renaissance Heathrow Hotel, Middlesex
Service Excellence Tools and Techniques
9-Jun-2010
Venue: CSN Academy, Wolverhampton
Customer Service Operational Excellence
17-Jun-2010
Venue: Birmingham
Premier Club Meeting
24-Jun-2010
Venue: TBC
Customer Relationship Management & Customer Care
1-Jul-2010
Venue: CSN Academy, Wolverhampton
CSN Complaints Forum
5-Aug-2010
Venue: TBC
Premier Club Meeting
16-Sep-2010
Venue: TBC
People Engagement & Measurement
22-Sep-2010
Venue: CSN Academy, Wolverhampton
The Future Of Service Excellence
14-Oct-2010
Venue: London
Istanbul Call Centre Conference and Expo 2010
25-Oct-2010 to 26-Oct-2010
Venue: Istanbul, Turkey
Customer Journey Mapping & Measurement
3-Nov-2010
Venue: CSN Academy, Wolverhampton
CSN Complaints Forum
4-Nov-2010
Venue: TBC
Premier Club Meeting
18-Nov-2010
Venue: TBC
Customer Management & Complaint Handling
2-Dec-2010
Venue: CSN Academy, Wolverhampton
For events details please contact us