Our popular Service Excellence Journey event takes place for the fourth time. Have you ever wondered what makes a service excellence organisation so good? This engaging and informative event shows the complete journey that organisations have to make, from the moment they realise they need to change right the way through to benchmarking. Delegates at […]
B2B & B2C Surveys
Complaint Journey Mapping
Complaint Process Improvement
Customer Journey Mapping
Service Delivery Improvement
Customer Service Support
Customer Service Training
The International Standard for Service Excellence (TISSE)
Our next events…
Who we are…
Customer Service Network (CSN) are the UK’s leading independent customer service excellence organisation.
We have been helping organisations to improve their customer service since 1997 by providing best practice, practical, value-adding solutions that make a real difference to the customer experience.
Watch our video to find out more…